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Lifestyle Accessories 

Customer Care

We offer fast and reliable shipping options to ensure that your package arrives on time and in excellent condition.

 

We take pride ourselves in the quality of our products and stand behind their craftsmanship. If you experience any defects or issues with your product, please contact us for a repair or replacement.

 

If you are not satisfied with your purchase, simply contact us within 14 days of receiving your order to initiate the process. We will do our best to provide you with a hassle-free and prompt return or exchange.

We are committed to providing prompt and courteous customer service. If you have any questions or concerns about your order, please do not hesitate to contact us. We will do our best to resolve any issues in a timely and satisfactory manner.

At Les Nœuds, we value each and every one of our customers. If you have any special requests or requirements, please let us know and we will do our best to accommodate you.

Payment Methods

- Credit / Debit Cards
- Paypal 

- Apple Pay 

Privacy & Safety

At Les Nœuds, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines the types of information we collect, how we use it, and how we protect it.

We collect information from you when you place an order, subscribe to our newsletter, or fill out a contact form. The types of information we collect may include:

  • Email address

  • Mailing address

  • Phone number

  • Payment information

We use your information to:

  • Process and fulfil your orders

  • Send you newsletters and promotional offers (if you have subscribed to our mailing list)

  • Respond to your inquiries and customer service requests

  • Improve our website and product offerings

We take the security of your personal information seriously and use industry-standard measures to protect it. Our website is hosted on a secure server, and all transactions are processed through a secure payment gateway. We do not store your credit card information on our servers.

We also have strict internal policies and procedures to ensure that your information is not disclosed to unauthorised parties.

Third-Party Services

We may use third-party services, such as shipping carriers and payment processors, to help us fulfill your orders. These services may collect and use your information in accordance with their own privacy policies.

We may also use third-party services, such as website analytics providers, to help us improve our website and marketing efforts. These services may collect and use your information in accordance with their own privacy policies.

Updates to Our Privacy Policy

We reserve the right to update our privacy policy at any time. We will notify you of any changes by posting the updated policy on our website.

At Les Nœuds, we are committed to ensuring the safety of our customers and employees. We take a proactive approach to safety and have implemented the following policies and procedures:

  • We follow all applicable safety regulations and standards

  • We regularly inspect our equipment and facilities to identify potential safety hazards

  • We provide safety training to all employees

  • We encourage employees to report safety concerns and incidents

  • We have a safety committee that meets regularly to review and improve our safety policies and procedures

If you have any questions or concerns about our privacy or safety policies, please do not hesitate to contact us.

Payments
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